Subscription Cancellation
You can cancel your ₹99/30-day subscription at any time by messaging us on WhatsApp — just say "cancel subscription" and we'll confirm. Cancelling stops the next auto-renewal charge; you keep full access until the end of your current paid 30-day period. There is no partial refund for unused days remaining in an active period, since access has already been granted in full for that period.
Refunds
Because our service delivers a digital reading immediately upon payment, subscription and one-time payments (Kundli Milan, family kundli) are generally non-refundable once the service has been delivered. We do make exceptions in these cases:
- Duplicate or accidental charge — if Razorpay charged you twice for the same payment, or you were charged in error, we will refund the extra charge in full.
- Technical failure — if payment was deducted but you did not receive the service you paid for (e.g. subscription not activated, Kundli Milan not delivered) due to a fault on our end, we will refund the payment or deliver the service, whichever you prefer.
To request a refund under either exception, message us on WhatsApp or use the contact form with your payment details. We aim to resolve refund requests within 5–7 business days. Approved refunds are credited back to your original payment method via Razorpay, and may take a few additional days to reflect depending on your bank.
Contact
Questions about a payment: namaste@kaalchakrajyotish.com, or use the contact form. See also our Terms & Conditions.